Reassessing Office Culture: The Decline of the Desk Phone

()Previously, people could just pick up the phone to resolve their work problems on the spot. Nowadays, employees can choose among many communication channels, such as emails, text messages, video calls and chat windows.

The way we work and live has changed dramatically over the past decade thanks to smartphones and the cloud-based application ecosystem. It is now common for people to work from anywhere, at any time, and to stay connected using their personal devices, tailored to their needs.

The lonely desk telephone sits, gathering dust. Many professionals view the desk phone as an outdated communication tool that does not meet the needs of today’s mobile workforce.

IDG research has shown that companies lose an average of $8.1million annually each year from unused phones. Similar studies predict that by 2020, three-fourths of all US workers will be mobile.

One company wants to help small businesses reduce their fixed costs and move mobile. They have developed an app that converts employees’ mobile phones into a fully-featured business phone system.

Spoke Phone makes it easy to communicate with people in real-time. This allows them to solve problems faster, improve company culture, and promote company growth.

Additional benefits include:

* It’s simple: too many features confuse employees. Spoke Phone only has the essential features that companies require, and nothing else.

* It promotes more business. Spoke Phone allows employees and customers to talk more in real time. This helps solve problems faster, which will help you grow your business.

* It saves money. It saves money for companies, employees love it, IT loves the simplicity.

* It works on any network. Employees can use any smartphone network or carrier with their phone. This includes either their phone or the one you provide.

* It links employee phones together into a single business network. It lets you transfer calls from your phone to your colleagues and gets customers talking to the right people fast.

Each small business has different needs. Your company may have remote workers, or only a few employees. Small businesses can make their workforce happier and more productive without having to purchase a desk phone.