While car problems can be frustrating enough, finding an honest and reliable auto shop can lead to migraines. According to surveys, customers still complain about poor repair work.

Repairing your car does not have to be a struggle. Most disputes do not arise from deception but honest miscommunication.

By planning ahead and researching, drivers can save aspirin. You need to determine which shop is best suited for the job. You might consider looking elsewhere for repairs if your exhaust system is not what you need. Repairs to vehicles still under warranty are usually done by authorized dealers.

AAA provides a free service that helps you find shops that meet high professional standards. AAA Approved Repairs are certified to meet strict standards regarding staff training, customer service, and equipment.

The shops are also surveyed regularly to ensure that customers are satisfied. AAA.com/Repair offers a free listing all approved auto repair shops in the U.S.

These are some tips that will help you to avoid the hassle of dealing with a shop.

– Schedule an appointment. It will be easier for the shop to accommodate you if it knows that you are coming.

Unless it is obvious, don’t tell the technician about what you believe needs to be done. Instead, tell the technician about the problem and its symptoms. The technician will then determine the best course of action.

Always request a written estimate. Oral estimates are subject to dispute or can be forgotten.

If the repair cost is more than the estimate price, insist that the shop call.

Before you leave the shop read the work order. Questions about blanket statements such as “Check and correct transmission noise,”Or “Repair engine”This could lead to a new transmission, or an engine. Never sign a work order without completing it. “do what’s necessary”Or “just fix it,”If the problem is not clearly covered by warranty,

Take the car for a test drive. You should not take the car home if it’s not running properly.

– Request replacement parts.

– Get a copy the shop’s warranty. AAA Approved Auto Repair Shops offer a 12-month/12,000-mile parts or labor warranty.