The overwhelming majority of the 65 million People who stay in condominiums and householders associations are happy with their communities, based on a nationwide survey performed by Public Opinion Methods for the Basis for Group Affiliation Analysis.
Ninety % of neighborhood affiliation residents charge their total affiliation expertise as optimistic (64 %) or impartial (26 %), with solely 10 % expressing dissatisfaction.
Key findings
・ 90 % of residents say affiliation board members serve one of the best pursuits of their communities.
・ 83 % say they get alongside properly with the instant neighbors.
・ 83 % say their neighborhood managers present worth and assist to residents and their associations.
・ 70 % of residents say their affiliation guidelines shield and improve property values; 4 % say the foundations hurt property values.
“This affirms that individuals who stay in condominiums and householders associations are overwhelmingly happy with their communities,” says Tom Skiba, CEO of Community Associations Institute (CAI). “That stage of satisfaction compares very favorably with American attitudes towards different establishments like authorities, trade and even our public faculties.”
Room for enchancment
Skiba acknowledges that each one associations don’t operate in addition to they need to. He says discontent may be brought on by various components, together with unreasonable affiliation boards, residents who disregard guidelines they’ve agreed to comply with and tough monetary circumstances for the affiliation and particular person householders.
“Disagreements and battle are inevitable,” Skiba says. “Simply as there are poorly ruled communities, many associations should take care of tough and intransigent residents, together with homeowners who refuse to comply with established guidelines or pay their justifiable share for utilities, companies and facilities supplied by the affiliation.”
Keys to success
Skiba says the keys to profitable associations are clear expectations, open communication between residents and affiliation leaders, transparency in governance, sturdy skilled administration, devoted volunteers and adherence to greatest practices for affiliation governance and administration.
Many time-tested greatest practices are delineated in “From Good to Nice,” a free, downloadable doc that features CAI’s Rights and Tasks for Higher Communities and a mannequin code of ethics for neighborhood affiliation boards. Go to www.caionline.org/good2great.
Full survey outcomes are at www.caionline.org/2014survey.
